Privacy Policy
Your privacy is of utmost importance to us. Review how we manage and safeguard your personal details.
1. Data We Collect
Hariyana Watch & Opticals collects information essential to processing your order checkouts, communicating status updates, and personalizing support:
- Identity Details: Full name, shipping address, PIN code, and contact numbers.
- Prescription Records: Optician lens prescription details provided for eyeglasses customization.
- Transaction Records: Checkout product details, payment receipts, bank transfer invoice codes, and transaction UTR numbers.
- Usage Information: IP address, device specs, browser headers, and cookie interactions to improve virtual try-on performance.
2. How We Use Data
Your collected records are processed to maintain store services:
- To dispatch payment receipt confirmations and process custom lens cuts.
- To coordinate logistics deliveries and shipping tracking updates via WhatsApp.
- To authenticate admins inside secure dashboards and prevent billing fraud.
- To manage warranty repair claims and trace generational store purchase histories.
3. Information Security
We implement technical security protocols to protect transaction data:
All user inputs are written to encrypted database tables. Stored payment screenshots and transaction invoice files are served over secure authenticated Content Delivery Networks (CDNs). We never trade, rent, or distribute customer identities or medical prescription documents to third-party marketing companies.
4. Contact Privacy Officer
If you wish to inspect your stored contact records, request complete details deletion, or update billing addresses:
Please write to us directly at: hariyanaoptical49@gmail.com.